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Tracked like a tiger


Shipping Policy

Effective Date: December 1, 2024 

Welcome to Cigar Circus! These Terms and Conditions (“Terms”) govern your access to and use of the services, website, and physical premises of Cigar Circus, located at 2041 Range Road, Clearwater, FL 33765. 

By visiting our store, using our website, purchasing products, or participating in any of our services or events, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, please do not use our services. 


1. General Policies

  • Cigar Circus does not sell products to anyone under the age of 21.
  • Cigar Circus does not ship products to Utah or Hawaii due to state restrictions.
  • Shipping delivery times are estimates and are not guaranteed unless otherwise noted.

 

2. Sales tax notice

At this time, we do not collect sales tax in all states. However, once we cross the Nexus threshold in certain jurisdictions, we will begin collecting sales tax as required by law. When that change occurs, this section will be updated accordingly to reflect applicable tax rates and affected states. We remain committed to maintaining transparency and compliance as our business grows.


3. State Restrictions

California

While we require all purchasers to be over 21 years of age, California’s Senate Bill 39 requires us to: 

• Confirm your delivery of tobacco products by telephone call after 5PM (PT) the day prior to shipment

• Obtain the signature of a person 21 years of age or order before completing the delivery

Note, in order to comply with this restriction, we are unable to ship to a PO Box or offer certain shipping methods to California.

Connecticut

Due to Connecticut State Regulations, we do not ship the following products to Connecticut addresses:

• Small Cigars (Weighing 3lb per 1000 or less)

Hawaii 

Due to Hawaii State Regulations, we do not ship any products to Hawaii addresses.

Maine

Due to Maine State Regulations, we do not ship the following products to Maine addresses:

• Cigars with Homogenized/HTL Wrappers

• Small Cigars (Weighing 3lb per 1000 or less)

• Pipe Tobacco

Maryland

Due to Maryland State Regulations, we do not ship the following products to Maryland addresses:

• Cigars with Homogenized/HTL Wrappers

• Small Cigars (Weighing 3lb per 1000 or less)

Montana

Due to Montana State Regulations, we do not ship the following products to Montana addresses:

• Filtered Cigars

Pennsylvania

Due to Pennsylvania State Regulations, we do not ship the following products to Pennsylvania addresses:

• Small Cigars (Weighing 4lb per 1000 or less) in carton packs, containing 20 to 25 sticks per pack.

Utah 

Due to Utah State Regulations, we do not ship any products to Utah addresses.

Vermont

Due to Vermont State Regulations, we do not ship the following products to Vermont addresses:

• Small Cigars (Weighing 4.5lb per 1000 or less)

Washington

Due to Washington State regulations, we cannot ship the following products to Washington addresses:

• Small Cigars (Weighing 3lb per 1000 or less)

• Pipe Tobacco


4. Hazmat Items (Butane)

Due to FAA regulations, expedited services are not available. These items will ship via USPS Parcel Post and may incur additional delivery times.


5. Delivery Methods

  • All orders are shipped via standard UPS Ground—no expedited options are available, as we proudly offer free shipping on all purchases.
  • In compliance with federal and state laws regulating the sale of tobacco products, all cigar shipments from Cigar Circus require an Adult Signature (21+) upon delivery. Carriers such as UPS will request a government-issued photo ID at the time of delivery to verify the recipient is of legal age.
  • Packages will not be left unattended and may be held at a local facility if delivery is attempted without a qualified recipient present. Please ensure someone 21 or older is available to receive the shipment to avoid delays or returns.


6. PO Boxes, APO/FPO, US Territories

Currently not supported at this time.


7. Shipping Order Cutoff Time

Please consult the ‘Estimated Delivery’ date in the cart for the most accurate information based on the shipping method you select. All in-stock orders received by 1PM EST, will ship same day. 


8. Tracking My Order

You can check shipment status by using the My Account link. 

Orders ship from our warehouse located in Clearwater, FL


9. Contact Us 

If you have any questions or concerns about these Terms and Conditions, please contact us: 

Cigar Circus 

2041 Range Road, Clearwater, FL 33765 

Email: info@cigarcircus.com 


By using our services, visiting our website, or making a purchase, you confirm that you have read, understood, and agreed to these Terms and Conditions.