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Frequently asked questions

You’ll find us at 2041 Range Road, Clearwater, FL 33765—just follow the circus sign and the scent of fine cigars, and you’ll be at the show in no time.

The show begins Monday-Saturday 10-9pm and Sunday from 12-7pm.

Cigar Circus wants all of our guests to feel welcome and comfortable. Our venue is equipped with ramps and wide aisles to ensure ease of access throughout the space.

If you have any special needs or require assistance, please don't hesitate to reach out to our staff—they'll be more than happy to help!

While we don’t offer or allow alcoholic beverages in the showroom, we’ve got a premium selection of cigars that’ll have you feeling like you're on top of the world, as well as coffee, waters and sodas available to keep you feeling tip-top!

While we offer a premium selection of cigars for you to enjoy, we ask that you leave your personal cigars at home.

Our curated collection is carefully chosen to ensure you have the best cigar experience possible, and we’re here to help you find the perfect smoke to enjoy during your visit!

No, our lounge is strictly reserved for premium cigar smoking. Pipes, vapes, cigarettes, and other tobacco products are not permitted to maintain the experience and air quality our guests expect.

Yes, an account is required to place an order—and to view our full inventory. Creating an account helps us verify age and ensures you're seeing the latest stock, exclusive releases, and member-only deals.

Click “Forgot Password?” on the login page, enter your email, and we’ll send you a link to reset it. If you don’t see the email, check your spam folder or reach out to us directly for help.

While we love a good circus animal, the store is for humans only—no pets allowed, with the exception of service animals. 

So leave the furry performers behind and come enjoy a smoke with us. We promise we have enough excitement to keep you entertained!

Ticket booth open: For locals, we keep it old-school—cash or credit card—whatever works for you.

What credit cards do we take?

We welcome all the major cards—Visa, MasterCard, American Express, and Discover. If it’s in your pocket, it’ll work with us!

Absolutely! We can usually make room under the big top for your private gathering. Just reach out with the details, and our crew will see if we can roll out the red carpet for your smoke-filled soirée.

Due to the nature of our products, Cigar Circus does not accept returns or exchanges on cigars or tobacco products. All sales are final. 

If an error is made with your order or if you receive a damaged or defective product, please contact us within 7 days of receiving of your order, and we will address the issue on a case-by-case basis.

Read our full return/refund policy here.

Not just yet—but we're working behind the curtain to make nationwide shipping a reality soon. Stay tuned as we prep the stage to bring the smoke straight to your doorstep!

Yes, all orders require an adult signature upon delivery to comply with tobacco laws and ensure your cigars land in the right hands.

Yes, a loyalty program is in the works! Details will be rolling out soon—stay tuned for how you can earn perks, points, and VIP access.

Easy—just sign up for our newsletter to get first dibs on exclusive drops, limited releases, in-store events, and all the latest updates from under the big top here.